How does EasyFound work? (Malaysia)

EasyFound works in four steps for a Malaysian business. First, a free check shows what ChatGPT says about your business, and you go through it with us on a free call. If you hire us, we check six AI tools in English, Malay, Mandarin and Manglish, fix what they read about you, then ask again.

EasyFound is an AI search visibility (GEO) tool built for Malaysian businesses. It shows what ChatGPT, Gemini and four other AI engines say about your business, in English, Malay, Mandarin and Manglish, and our team can run it for you. It's built on EasyFound's own published tests of how AI recommends Malaysian businesses: more than 80 studies so far. We're founder-led and based in the Klang Valley, Malaysia, and this page is our own, so read it as our claim, not a review. The figures below come from our research tests of Malaysian buying questions through OpenAI's API, with the location set to Malaysia, not from client work. We wrote it after one small test: on 5 October 2026 we asked ChatGPT "how does EasyFound work" twice through OpenAI's API, and neither answer cited our website.

How does EasyFound work for a Malaysian business?

EasyFound works as one free step and three paid steps that repeat. Everything below matches what our public pages say today.

What happens in EasyFound's free check?

EasyFound's free check shows what ChatGPT says about your business, and then you go through it with us on a free call. It needs no credit card and carries no obligation.

The free check is a first look. It doesn't give you a score, and it covers ChatGPT, not all six tools. We sell AI SEO work, and the check is how we meet businesses who may later hire us. Other kinds of free check are compared in our guide to free AI visibility checks.

What does EasyFound's paid service do after the free check?

EasyFound's paid service repeats three steps: check, fix, re-check. We do the work, and you approve it. There is nothing to install.

• Six AI tools. ChatGPT, Gemini, Claude, Perplexity, Google AI Overviews and Google AI Mode.
• The languages your customers type. We ask the questions in English, Malay, Mandarin and Manglish, the everyday mix of Malay and English, and keep each language's results separate. Why is covered in how EasyFound works in Bahasa Malaysia and Chinese.
• Scope first. The pages to fix, the questions, the languages and the checking schedule are set before paid work starts, as our Malay service page says.

What a month of this work should hand you is in what an AI SEO service does each month.

How does EasyFound test what AI tools say about a business?

EasyFound tests AI tools by asking the questions your customers ask (say, "aircon servicing in Shah Alam"), not your business name, and by asking each one more than once. Our method page lists what we record: which businesses an answer names, which sources it relied on, how your business is described, and the date, tool and language.

We repeat questions because of what those tests found:

• Two answers rarely match. In our test, two ChatGPT answers to the same question shared 15% of the businesses they named. The causes are in why ChatGPT gives a different answer every time.
• First place moves. Across 208 pairs of repeat answers in our Malaysian tests, the first name matched in 63.

In the method page's words, "one answer is a sample, not a position". We count how often you're named across many answers. How that count is built is covered in how AI visibility tools measure ChatGPT.

We publish the tests, with their data, in the EasyFound Lab.

Who runs EasyFound?

EasyFound's founders run it and do the work by hand, for a small group of Malaysian businesses. The research is by Janice Pang, EasyFound's founder, and her page lists the published studies.

EasyFound's only website is easyfound.co. Our self-serve tracking tool isn't open yet. It has an early-access waitlist.

What doesn't EasyFound do, and what can't EasyFound promise?

EasyFound has three limits you should know first:

• No guaranteed recommendation. Nobody controls what an AI tool names. We improve what it reads, and it still decides. We don't promise a first place or a fixed timeline either.
• One check is a snapshot. With answers changing as much as they did in our tests, a single check can't show how often you're named. That includes our own free check.
• No proof of cause. A change after a fix is an observation, not proof that the fix caused it. We also can't see what a customer did after reading an answer, so we never put a sales figure on it.

Our checks may also differ from your own screen. Some run through provider interfaces, not the consumer apps, and the three Google tools are checked through a data provider.

How does a Malaysian business start with EasyFound?

Starting with EasyFound costs nothing, and you can stop after the first step.

1. Request EasyFound's free check. See what ChatGPT says about your business, then go through it with us on a free call.
2. Try it yourself too. Ask ChatGPT your customers' top question, say "tuition centre in Johor Bahru", a few times, logged out. Note who is named each time.
3. Decide after the call. If you want our help, we set the scope before any work starts.
4. Approve each change. We make the changes, you approve them, then we ask the same questions again.

EasyFound's AI SEO service checks six AI tools in English, Malay, Mandarin and Manglish, then works on the pages they draw on. The free check below is the first step.